Smartly Dressed Games Support

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  • Multiplayer on 32-bit Windows

    Players using 32-bit Windows PCs can still play the latest version of Unturned in single-player. However, multiplayer requires using an older game version.The final version of Unturned with multipl...

  • Overriding monitor refresh rate

    If the engine isn't detecting the refresh rates supported by your monitor/display you can override it with this launch option: Right-click Unturned in your Steam Library Select Properties... Find ...

  • "This server did not respond after accepting you from the queue."

    This means the server had space to accept you from the queue and was beginning the login process, but got stuck after receiving your login details. This is usually related to a plugin bug on the se...

  • Fixing "Failed to initialize BattlEye Service: Kernel Debugging enabled." error

    When launching the game I get a "Failed to initialize BattlEye Service: Kernel Debugging enabled." error. Please disable Kernel Debugging by following the instructions posted here: https://docs.mic...

  • Opting-out of Steam betas

    In your Steam Library if the game name has a label in brackets next to it you are on a Steam beta branch. For example "Unturned [preview]" is the preview beta, as seen in this screenshot:You can op...

  • Playtime Drops

    The playtime drops feature allowed players to randomly receive Steam Economy items (such as cosmetics or skins) just by playing the game. This feature was disabled on October 12, 2022 due to abuse ...

  • Multiplayer bans

    This article explains the different categories of bans in Unturned and how to get support with them. There are three categories of bans: Server bans Steam game bans (BattlEye) VAC bans How do I k...

  • Troubleshooting workshop-related errors

    If you run into a vague error message when submitting or downloading a workshop file the best resource is usually Steam's own workshop_log.txt file. There should be a description of any recent erro...

  • Opting dedicated server out of Steam betas

    If you previously installed a beta version of the dedicated server with steamcmd's -beta option you can use the public branch to opt-out: app_update 1110390 -beta public

  • "This server is running a different inventory version."

    This means the Steam item details loaded on your client don't match the server. A good first troubleshooting step is to verify game files which repairs any corrupted or missing files, and checks fo...