Smartly Dressed Games Support

Sorry for the trouble! If you run into an issue please feel free to submit a request. It is much appreciated if you can attach a screenshot (if applicable) and this log file which may contain a clu...

Please contact BattlEye directly for assistance with a ban using the "Ban appeals" dropdown: https://www.battleye.com/contact/ If you are not sure whether you were banned by BattlEye please see thi...

When connecting to a BE-enabled server I get kicked with a request to restart my game. This is happening because you permanently declined BE installation by clicking "Do not ask me again." in the B...

This means your client was unable to get the necessary details from Steam required to login to the server. Usually it happens when your PC has temporarily lost connection to Steam. Especially on Tu...

If you are missing items from the gold upgrade please refer to this article instead: Missing items from gold upgrade If you very recently purchased items from the Stockpile (item store) and they ar...

Anyone can host their own multiplayer servers through the Unturned Dedicated Server tool. This tool is available alongside Unturned in your Steam Library, but must be installed separately from the ...

Sorry about the crash! It may be worth checking out the reducing memory (RAM) usage article because that is the most common cause of crashes, especially on 32-bit systems with 4 GB of RAM. If you a...

When launching the game I get a "Failed to initialize BattlEye Service: Driver Load Error (577)." error. Due to new driver signing requirements Windows systems now need to support SHA-2 signatures ...

Note: if you only get this kick on a specific server then chances are a mischievous plugin developer is faking the message to prank/troll you. This is not allowed and the plugin can be reported, bu...

If you would like to share thoughts, ideas, stories, etc. with other players there are a lot of great communities available: Steam Discussions /r/Unturned subreddit (community-ran) Unturned Discord