Smartly Dressed Games Support

I get an "Exception Processing Message 0xXXXXXXXX (e.g. 0xc0000135) ..." error when launching the game. This is usually caused by missing system or Visual C++ runtime files that the game needs to r...

You can override the active holiday in the launch options as if it were a different time of year: Right-click Unturned in your Steam Library Select Properties... to open the General tab Find the L...

If editor tools, lines, gizmos, debug visualizations, etc., are not visible there is an option to use a more reliable implementation that should work: Right-click Unturned in your Steam Library Se...

The base game is currently only available in English, but there are a variety of high quality community-created translations available on the Steam workshop! Click here to search the Workshop for t...

If some of your items are missing but not stolen, i.e., you know for sure that nobody else had access to your account or computer, then it is almost always from forgetting that the items were delet...

This means something is blocking Valve Anti-cheat (VAC) on your PC. Please refer to this Steam support article for help troubleshooting: Disconnected by VAC: You cannot play on secure servers  Behi...

My BE Launcher is stuck at "Starting BattlEye Service..." stopping my game from launching. Something on your system prevents the BE Service from functioning properly. Please check this FAQ entry re...

These items are a special thank you to players who have supported the game for a very long time. They are automatically unlocked after a certain amount of playtime: Experienced Beret: 2,400 hours D...

If you would like to send physical mail our address is: Smartly Dressed Games1618 - 246 Stewart Green SWCalgary, AB, T3H-3C8Canada

This means the server was trying to log you in, but wasn't able to verify your membership of a Steam group within a reasonable amount of time. (default 15 seconds)As a temporary workaround you can ...